Contact

How Can We Help?

Owned and operated by Vitality Quest LLC, we welcome every question about your garage workspace, game room, or gym setup.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@vitalitygarageco.com
Within 24 hours
Phone
786-474-9946
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your garage door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please refer to our Return Policy page for full details on condition requirements, timelines, and how to initiate a return.

Can I exchange an item for a different model?

Yes, exchanges are handled through our returns process. Start a return for the original item and place a new order for the model you prefer. Check our Return Policy for specifics.

What kind of assembly is required for large items like smith machines or car lifts?

Most of our larger products, including smith machines, car lifts, and work benches, arrive with detailed assembly instructions and necessary hardware. Assembly is completed by you or your preferred local installer at your location.

Do you offer specifications or dimension guides for your products?

Every product page includes detailed specifications such as dimensions, weight capacity, and materials. If you need additional details to plan your garage layout, send us a message and we will get you the information you need.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

We aim to answer every email and call within one business day so your project stays on track.

Secure Transactions

Your payment and personal information are protected with industry-standard encryption at every step.

Built for Performance

Every work bench, billiard table, smith machine, and car lift is selected for durability and real-world use.

Reliable Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.